I was surprised by the quality of the hotel. Clearly had a refurbishment in recent years and has been kept in nice condition. Lovely big shower
Daemon
2024년 11월
The Spa hotel in a quiet location out of city centre. Staff are very friendly especially Amit at reception always welcoming with a smile and very helpful. The lovely Katie on breakfast each morning was always welcoming, friendly & polite. Sherrel on evening dinner was also professional warm and friendly even though a busy evening she was always polite in her approach. Room service I can’t fault all the staff made sure we were topped up with essentials and our free drink vouchers we didn’t expect, that was a nice touch. Pat who helped us with our room change when it was ready.
Sarah
2024년 12월
The bedroom was spacious, and the bed was comfortable. The wifi was excellent. All the staff I encountered were helpful and informative. I liked the quiet dining room at breakfast. With nice seating areas and friendly staff who were extremely helpful in getting me some natural yoghurt when I enquired. There was an extensive array of herbal teas, which I particularly liked.
Tina
2025년 4월
Review Was greeted for a 3 night stay by a grumpy somewhat perturbed Receptionist so a poor first impression. My first evening meal was ok but a very fatty Rump steak but great soup and 2 warm rolls to start. Many staff in the bar but sadly not very attentive, far too much huddling. Room was nicely warm on arrival. I counted them, over 70% of the lighting in the car park/entrance area weren’t working, management do the detail, it matters. In the room I’m not a fan of the tea, coffee, milk etc being on the floor. Good heat/air con in the room, easily controllable and instant. Bathroom light mirror didn’t work snd shower capping missing, management details matter. 2nd evening meal, great attentive staff, great Chicken Wings and a great spicy curry. Overhead shower head in my room was poor as many outlets in the shower head were blocked so needed to dance around the water flow. For some reason my hand soap was taken away, made a request from reception for a replacement and it was hand delivered to my room within minutes. The hanging chicken evening meal is great drama and just so lush. Great warmed towel after every evening meal is a nice touch, loved it.
Simon
2025년 1월
I booked this for my Grandad who was in Wolverhampton to visit my Nan in hospital- he had a horrible experience at Premier Inn, very unhelpful staff (issue with booking system IT which was unavoidable but what was avoidable was the unhelpful, uncaring approach from their team, who left an 80 year old in a new city without any advice on alternative places to stay etc), so I found him this hotel and he said everyone was very lovely with him, couldn’t have been a more different experience, thank you very much (as a side note was also cheaper then Premier Inn!)
Samantha
2025년 4월
The rooms I stayed in (especially room 202) were very nice and well appointed. The location is pleasantly quiet, although it is a bit remote from any other local amenities; this is not a criticism of course as the hotel can’t be held responsible for that.
Colin
2025년 5월
Facilities at the hotel were good with my room having a supremely comfortable bed, fantastically positioned and large smart tv, bath, shower and safe. The aircon/heater unit looked a little janky but I got it working and it heated the room to a lovely temperature. The staff were all very professional and smiled a lot, seems to be a happy crew. The restaurant was a good size and I enjoyed the evening meal and breakfast provided. Parking was plentiful and there was a 30kWh EV chargepoint (I didn't check to see if it was working). Value for money was very good overall given there is a gym, etc (although I didn't visit this either).
Martin
2025년 1월
Reception staff very welcoming upon arrival . Good location , nice interior design, staff very welcoming. Restaurant nice . Breakfast good especially sausages and hash browns.
Rebecca
2024년 10월
Breakfast and lunch was great. Plenty of choices. Staff were really accommodating and friendly. Even got a free drink and lots of support. I think the receptionist was Tiggy she was fab and took care of everything. There was a member of restaurant staff young female with blond hair she was great too. Again took care of all our needs. Pleasant and patient too.
S
2025년 3월
The location was perfect for us. The grounds were lovely. The staff were very informative, helpful and a pleasure to speak to. The room met our expectations it had everything we needed. We didn't use the restaurant, bar or spa so cannot comment on those. Our visits to Wolverhampton will be regular so we will return. Plenty of parking spaces.
John
2024년 6월