Park Hall Hotel and Spa Wolverhampton

The Spa hotel in a quiet location out of city centre. Staff are very friendly especially Amit at reception always welcoming with a smile and very helpful. The lovely Katie on breakfast each morning was always welcoming, friendly & polite. Sherrel on evening dinner was also professional warm and friendly even though a busy evening she was always polite in her approach. Room service I can’t fault all the staff made sure we were topped up with essentials and our free drink vouchers we didn’t expect, that was a nice touch. Pat who helped us with our room change when it was ready.

Review Was greeted for a 3 night stay by a grumpy somewhat perturbed Receptionist so a poor first impression. My first evening meal was ok but a very fatty Rump steak but great soup and 2 warm rolls to start. Many staff in the bar but sadly not very attentive, far too much huddling. Room was nicely warm on arrival. I counted them, over 70% of the lighting in the car park/entrance area weren’t working, management do the detail, it matters. In the room I’m not a fan of the tea, coffee, milk etc being on the floor. Good heat/air con in the room, easily controllable and instant. Bathroom light mirror didn’t work snd shower capping missing, management details matter. 2nd evening meal, great attentive staff, great Chicken Wings and a great spicy curry. Overhead shower head in my room was poor as many outlets in the shower head were blocked so needed to dance around the water flow. For some reason my hand soap was taken away, made a request from reception for a replacement and it was hand delivered to my room within minutes. The hanging chicken evening meal is great drama and just so lush. Great warmed towel after every evening meal is a nice touch, loved it.

The rooms I stayed in (especially room 202) were very nice and well appointed. The location is pleasantly quiet, although it is a bit remote from any other local amenities; this is not a criticism of course as the hotel can’t be held responsible for that.

Reception staff very welcoming upon arrival . Good location , nice interior design, staff very welcoming. Restaurant nice . Breakfast good especially sausages and hash browns.

The location was perfect for us. The grounds were lovely. The staff were very informative, helpful and a pleasure to speak to. The room met our expectations it had everything we needed. We didn't use the restaurant, bar or spa so cannot comment on those. Our visits to Wolverhampton will be regular so we will return. Plenty of parking spaces.